Ms. Wang Cixi in June to buy a replica watch, did not wear a few days to appear when the phenomenon of travel are not allowed to repair the two or the same after the old. The store to replace her head, but Ms. Wang said the problem has not been resolved, the phenomenon of travel time are not allowed to remain. Reporter Zhu Jinhua
Consumers: in the Intime new table is always not allowed to go
Ms. Wang said that three months ago, she Cixi Hu Shan Yintai mall on the first floor of the Armani counter a fancy replica watch, priced at 3050 yuan, looking at the shape of a good, Ms. Wang will not hesitate to buy down.
Who knows wearing a few days, once she accidentally found on the phone, watch actually slow a quarter of an hour. At first she thought it was accidental phenomenon, who knows the time after the alignment, take the time to slow the problem still exists.
So she found a counter staff, asked for maintenance. Maintenance for several days, old problems again, this time simply two hours slower.
So she once again find the store negotiations, the counter for her for a header, that is, in addition to the strap did not change, all the other changed.
However, Ms. Wang said that this new table is not to force the head, or the existence of the problem of travel time are not allowed. She found the counter for the third time.
Business: The two sides have agreed to seal the table
Reporter contacted Cixi Hu Shan Yintai mall on the first floor of the Armani counter Lee shop manager.
Lee told reporters that the manager of the replica watch movement and battery warranty is two years. “If there are quality problems, we generally give the consumer warranty, but the return situation is relatively small.” Lee said the manager.
Lee said the manager, the replica watch is not allowed to take the situation is indeed possible, but like Ms. Wang, for the first table is still not allowed to go, she has not seen.
“Before she said that time is not allowed, twice we gave her maintenance. For the first table and then there is such a problem, I feel a little strange.” Lee said the manager.
As a result, the two sides think of another verification method, the table will be sealed up, the storage time to decide by Ms. Wang.
11 evening, Ms. Wang will watch sent to the counter, witnessed by other staff, they will watch into the box, and then stick together with sticky paper.
The two sides agreed that if the replica watch does not exist when the phenomenon of travel time, the counter will give her return. “So I also with the company account, the replica watch is really a problem because of the quality needs to be returned.” Lee said the manager.
Consumer Protection Committee: two parts of the same repair can be returned
Reporters on the matter to consult the City Consumer Protection Committee Deputy Secretary-General Zhou Lijuan. She told reporters that the watch three packs, replica watches sold within 7 days to stop and go, the calendar does not jump and other performance failures (non-use), in the absence of damage to the appearance of the circumstances, can give customers free exchange. Such as the appearance of injury, can be replaced movement. Watches sold within 15 days, such as the performance of the above failures, customers can exchange the movement for free.
Ms. Wang for the case, Deputy Secretary-General Zhou said, first of all to verify this table in the end not allowed. If the replica watch does have a problem, the same parts after two repairs are still bad repair, should be returned to consumers.